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Meet Britney

Britney Gay
MBA

With nearly two decades in behavioral health, Britney brings deep operational leadership across residential, detox, PHP/IOP, and multi-site clinical programs. She has dedicated her career to improving clinical outcomes, strengthening teams, and expanding access to high-quality care for individuals facing complex mental health and substance use challenges.

Britney is known for building strong cultures, developing leaders, and implementing evidence-based approaches including DBT, CBT, trauma-informed care, and Seeking Safety. Her leadership continues to drive program growth, alumni engagement, and whole-person recovery across the region.

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Client Testimonials

The voices of those who have walked this path speak louder than anything we could say.

Miss benchmark “that part” will always hold a special place in my heart ❤️

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Benchmark Transitions

I called Benchmark after a weekend of partying and from the moment I reached the intake line, I felt seen. It felt like an angel was guiding me to this place. They even paid for my uber driver from Fallbrook to Montclair, over an hour away. It was the scariest decision of my life but the staff at Montclair was amazing. My therapist, case manager, nurses, red shirts were all so caring, genuinely concerned for my sobriety. I would recommend this place to anyone.

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Benchmark Transitions

Happy to have found benchmark, it’s a great recovery program that did wonders and the staff is an amazing support system for my husband.

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Benchmark Transitions

Camille , Joy, Paul (the chef) and Leah are the main reasons why im still sober today. I’m so thankful for Benchmark. The food is AMAZING, and case managers actually care about you. They tender to your individual needs and go above and beyond for you. I would highly recommend Benchmark for anyone who is in need of help. Get yourself right. Godspeed.

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Benchmark Transitions

I appreciate the opportunity to get out of my day to day routine and reset here even when I’m was out of my comfort zone. Joy and Lea are amazing case managers and have their hearts in the right place. The staff also do their best to support the clients especially with limitations. Love to see this facility grow and excited to grow with them!

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Benchmark Transitions

Thank you for all the support and encouragement!! Great STAFF and TEAM that really care about recovery! 🙏❤️

I recommend you go!!!
(don’t judge a book by its cover)

if it’s what you’re life is asking for… give it a chance like I did and you’ll see what great things sobriety can offer you!!

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Benchmark Transitions

Coming into their program, I had no idea what heads or tails were. They were very gentle with me very kind. They continued to reach out to me. In many different ways the staff was fantastic. The cook all the help, the leaders. The therapists were just very wonderful kind patient people I would go there if it was a peace getaway. I told my friend that it should be a little mini Resort for when you’re just overwhelmed to go check-in for a week. They were great people. I’m pretty sure they helped save me period. Thank you so much.

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Benchmark Transitions

Excellent, compassionate staff. They helped see me through a very trying time not just mentally, but where I was greatly struggling with my physical health as well. I came out much better than I went in.

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Benchmark Transitions

As a parent, entrusting your child to a treatment program is one of the hardest decisions you can make. My son stayed at Magnolia with Benchmark Transitions, and the transformation I witnessed in him has been nothing short of incredible. He went in withdrawn, hopeless, and convinced he had no future. He came out more positive, more outspoken, and finally able to see his own worth again.

What I truly want to highlight because they don’t get nearly enough recognition are the Behavioral Health Techs. These girls were the heart of my son’s healing. They were the ones who sat with him when he felt like giving up, who encouraged him every single day, who showed him patience, understanding, and unconditional support at a time when he was ready to end his life. They didn’t just “do their job” they cared, and that made all the difference.

While every program has its structure and treatment plans, it was the techs who made the biggest impact. They brought warmth, humanity, and love into a place where my son desperately needed to feel seen and valued. For that, I am forever grateful.

It’s been months since he completed his time at Magnolia, and my son now has purpose again. He continues to live life with a sense of hope and direction something I wasn’t sure we would ever see. Benchmark Transitions gave him a path forward, but the Behavioral Health Techs gave him the courage to keep walking it. I will always remember what they did for him, and for our family. This place truly helped save my son’s life.

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Benchmark Transitions

Frequently Asked Questions

Have questions about our programs or how treatment works? Find answers to the most common questions below to help you feel informed and confident in your next steps toward recovery.

    Benchmark Transitions offers Partial Hospitalization (PHP), Intensive Outpatient (IOP), and soon Residential Treatment and Detox.

    Benchmark Transitions offers Partial Hospitalization (PHP), Intensive Outpatient (IOP), and soon Residential Treatment and Detox.

    Benchmark Transitions accepts most major insurance plans, making quality care accessible and straightforward for patients. They also proudly accept Medicaid, ensuring individuals and families with government-sponsored coverage can get the support they need.

    At Benchmark Transitions, you can bring comfortable clothing, personal hygiene items, and any prescribed medications in their original bottles. Bringing a journal or meaningful personal items can also help you stay grounded and focused on your recovery.

    Yes, at Benchmark Transitions family involvement is encouraged as part of the recovery process. When appropriate, loved ones can participate in therapy and support planning to help strengthen connection and long-term healing.